Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer refunds under the following conditions:
1. Eligibility for Refund
To be eligible for a refund, the item must be:
- Unused and in its original packaging
- Returned within 14 days of delivery
- In the same condition as when you received it
2. Refund Process
To request a refund:
- Contact our customer service team
- Provide your order number and reason for return
- We will provide return instructions
- Once we receive and inspect the item, we will process your refund
3. Refund Method
Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item.
4. Non-Refundable Items
Custom orders, damaged items (due to customer misuse), and items returned after 14 days are not eligible for refund.